Shipping Policy

Delivery Areas

We currently deliver across selected areas within Wales and the UK mainland.

Dispatch Times

Orders are usually dispatched within 2–5 working days.

Packaging

All products are vacuum packed and carefully packaged in insulated boxes to maintain freshness and appropriate temperature during transit.

Delivery Information

Please ensure someone is available to receive your delivery. Once delivered, products should be refrigerated or frozen immediately. We always use DPD next day delivery service.

Delays

While we aim for timely delivery, delays caused by couriers or circumstances beyond our control may occasionally occur.